ORDER PROCESS
 

Nausicaa NYC ships orders from our headquarters in New York/New Jersey from Monday-Saturday only (excluding major holidays). Please allow 3-7 business days for your order to be processed and packed prior to shipping. Order delivery time depends on shipment courier and destination. Delivery times are provided as a guideline only, and do not take into account possible delays caused by payment authorization, stock availability, and/or delays due to customs. Please allow 24 hours for your tracking number & shipping label to update.

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PRE ORDER

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For items listed as pre order, please expect delivery within the expected to ship window stated within the product description. For more information on your pre order, please inquire at nausicaa.nyc@gmail.com 

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USA SHIPPING

 

All domestic orders and shipments placed with us online will be processed and shipped via USPS. Delivery takes 2-5 business days, pending payment authorization and verification. Tracking information will be emailed. 

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INTERNATIONAL SHIPPING

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 International orders are shipped to countries other than the U.S. via Fedex, DHL, or UPS. Please checkout with preferred shipping options calculated real time based on package weight. Any issues or inquiries, please contact nausicaa.nyc@gmail.com

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TAXES & DUTIES

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Orders that are designated for shipment to countries outside of the U.S. may be subject to local taxes, customs, duties, and fees levied by the destination country ["Import Fees"]. The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees. Regulations for import duties and taxes vary by country and we are unable to control these costs or predict their amount. If you refuse a shipment from Nausicaa NYC, you are responsible for the original shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to Nausicaa NYC.